Privacy Policy

Effective date: November 9, 2026

Who we are

Witek Clothing, LLC ("Witek," "we," "us") makes small-batch knitwear in the United States and sells it at witek.studio. This policy explains what personal information we collect, how we use it, and the choices you have.

It covers witek.studio, orders and pre-orders, our email list, and the availability-list forms we run in Facebook and Instagram ads.

Information we collect

We collect information you give us and some information collected automatically when you use our site.

  • Orders and pre-orders on witek.studio: name, email, shipping and billing address, phone number if you give it, and the items and sizes you order. Card details are handled by our payment processors; we don't see or store full card numbers.
  • Email sign-up ("Stay in the loop"): email address.
  • Availability-list form in Facebook or Instagram ads: email address, preferred size, and your consent to receive emails. Meta may pre-fill your email from your account; you can change it before submitting.
  • Messages to us: your name, contact details and what you write.
  • Automatically, when you visit witek.studio: IP address, browser and device type, pages viewed, the site that referred you, and cookie identifiers.

We don't ask for sensitive information such as government ID numbers or health details.

How we use information

We use your information only to run Witek and stay in touch with you:

  • Process, ship and support your orders and pre-orders, including returns and questions.
  • Send availability, production and shipping updates you signed up for, using your preferred size to plan what we make.
  • Send brand news and new releases if you joined our email list.
  • Answer messages and requests.
  • Understand how people find and use our site and ads, so we can improve them.
  • Prevent fraud, keep our site secure, and meet legal, tax and accounting obligations.

Joining the availability list doesn't place an order or reserve a sweater.

Who we share it with

We don't sell your personal information or share it with other companies for their own marketing. We share it only with service providers who help us run Witek, and only what they need:

  • Squarespace: hosts witek.studio, our store, checkout and email sign-ups.
  • Squarespace Payments and its payment partners (such as Apple Pay, Google Pay, Klarna and Link): take payment for orders.
  • USPS: delivers orders.
  • Meta (Facebook and Instagram): runs our ads and the availability-list forms in them.

We may also disclose information if the law requires it, to protect our rights or someone's safety, or as part of a sale or merger of our business.

When you submit a form in a Facebook or Instagram ad, Meta handles that information under its own Privacy Policy as well as this one.

Cookies

witek.studio uses cookies that Squarespace sets to run the site, keep your cart and checkout working, and count visits. You can block or delete cookies in your browser settings, though parts of the store may stop working.

We don't currently use advertising pixels, such as the Meta Pixel, on witek.studio. If we add one, we'll update this policy first. Facebook and Instagram use their own cookies under Meta's policies, which you can manage in your Meta account's ad settings.

Emails and unsubscribing

We email you only if you order from us, join our email list, or join the availability list. Order emails cover your purchase; list emails cover availability, shipping and new releases.

Every marketing email has an unsubscribe link. You can also email us at witekworkshop@gmail.com and we'll remove you. Unsubscribing doesn't stop emails about an order you've placed.

How long we keep it and how we protect it

We keep order records as long as tax and accounting rules require. We keep email-list and availability-list details until you unsubscribe or ask us to delete them.

We use the security built into Squarespace, our payment processors and Meta, and limit access to people at Witek who need it. No system is perfectly secure, so we can't guarantee absolute security.

Your choices and rights

You can ask us to:

  • Tell you what personal information we hold about you and send you a copy
  • Correct anything that's wrong
  • Delete your information, unless we must keep it for orders, tax or legal reasons
  • Stop sending you marketing emails

Email witekworkshop@gmail.com with your request. We may ask you to confirm it's you, and we'll respond within 30 days. Depending on where you live, state law may give you more rights; we'll honor them, and we won't treat you differently for using them.

Children's privacy

witek.studio and our ads are meant for adults. We don't knowingly collect information from children under 13. If you think a child has given us their information, email witekworkshop@gmail.com and we'll delete it.

Changes and contact

If we change this policy, we'll post the new version here with a new effective date. If a change affects how we use information you've already given us, we'll email you first.

Questions or requests: Witek Clothing, LLC, witekworkshop@gmail.com